Who we are

Our website address is: https://voilareunion.re.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Additional information

How we protect your data

What data breach procedures we have in place

What third parties we receive data from

What automated decision making and/or profiling we do with user data

Industry regulatory disclosure requirements

Who We Are

Welcome to Voilà Réunion! Our website address is: https://voilareunion.re. We are your local contact for the island of La Réunion. With our insider knowledge, we are available to assist you flexibly with your travel planning and on-site to help create your dream trip.

What Personal Data We Collect and Why

Comments

When visitors leave comments on our website, we collect the data displayed in the comment form, as well as the IP address and browser user agent. This information helps us better recognize spam and ensure the security of our website.

We also use the Gravatar service to determine if you have a profile picture. For this, an anonymized string created from your email address (also called a hash) is sent to Gravatar. You can find Gravatar’s privacy policy here: Gravatar Privacy Policy.

Media

If you upload images to our website, please avoid uploading images with embedded location data (EXIF GPS). Visitors to our website can download and extract location data from these images.

Contact Forms

When you reach out to us via a contact form, we collect the data you enter (e.g., name, email address, message) to process your request and assist you in the best possible way.

Cookies

Comment Cookies

If you leave a comment, you can choose to have your name, email address, and website stored in cookies. These are for your convenience, so you do not have to re-enter your details. These cookies last for one year.

Login Cookies

If you have an account on our website, we set cookies to store your login information. These cookies are valid for two days unless you select “Remember Me” – in that case, they remain active for two weeks. If you log out, the login cookies will be deleted.

Embedded Content from Other Websites

Articles on this website may contain embedded content (e.g., videos, images, articles, etc.). This content behaves as if you visited the respective website directly. Such websites may collect data about you, use cookies, and employ third-party tracking methods.

Analytics

We use analytics tools to better understand how our website is used. This data helps us optimize the user experience and tailor our content to your needs.

Who We Share Your Data With

Your data is shared only in exceptional cases and only in accordance with applicable privacy policies, e.g., with our service providers for spam detection. No sharing with unauthorized third parties occurs.

How Long We Store Your Data

Comments and their metadata are stored indefinitely, so we can automatically recognize and approve follow-up comments. If you create an account with us, we store the data you provide in your user profile, which you can edit or delete at any time.

What Rights You Have Over Your Data

You have the right to request an exported file of the personal data we hold about you. You can also request that we delete your data, provided there are no legal or security-related reasons against it.

Where We Send Your Data

Visitor comments may be checked through an automated spam detection service to ensure the security of our website.

Your Contact Information

If you have questions about our privacy policy, you can reach us anytime via the contact options provided on our website.

Additional Information

How We Protect Your Data

Your personal data is protected by appropriate technical and organizational measures. We use modern security technologies to safeguard your data from unauthorized access.

What Breach Notification Procedures We Have in Place

In the event of a data breach, you and the relevant data protection authorities will be promptly informed. We have internal protocols in place to respond quickly in case of an incident.

Which Third Parties We Receive Data From

We may receive data from external service providers who conduct analyses or provide technical solutions on our behalf. These third parties are contractually obligated to comply with data protection.

What Automated Decision-Making and/or Profiling We Do with User Data

We do not use automated decision-making or profiling based on your data. Any processing of your personal data is done manually and in compliance with data protection regulations.

Industry Disclosure Requirements

We are committed to transparency and compliance with all legal disclosure requirements in the industry. Should there be a regulatory request, we will cooperate with the relevant authorities.

With this privacy policy, we aim to ensure that your data on our website is protected and processed only within the limits of what is legally permitted. If you have any further questions, please feel free to contact us – we are your local contact in La Réunion and are here to assist you flexibly!